Privacy Policy
Privacy Policy
Last updated: [PUBLICATION DATE]
At Savoir Ancien, we take your privacy seriously. This policy simply explains what data we collect, why, and how you retain control over it.
Who collects your data
The website savoirancien.com is published by Savoir Ancien, operating from Quebec, Canada.
For any questions regarding your personal data, please write to us at: contact@savoirancien.com
What data we collect
When you make a purchase or register, we collect:
— Your first and last name
— Your email address
— Your billing address
— Your payment information (processed directly by Shopify and our payment providers — we never store your card number)
— Your order history
When you browse the site, we automatically collect:
— Your IP address
— The type of browser and device used
— Pages visited and duration of visit
— The source from which you arrived at the site
Why we collect this data
We use your data only to:
— Process your order and deliver the Bible to you
— Send you your download link and communications related to your purchase
— Answer your questions by email
— Send you (if you have consented) our newsletters and offers
— Improve the site and user experience
— Comply with our legal obligations (invoicing, accounting)
We never sell your data to third parties. Never.
With whom we share your data
To operate the site, we share certain data with trusted providers:
— Shopify (hosting, order management, payments)
— Stripe, PayPal, and other payment processors (only to process your payment)
— Our email sending service (to send you your download link and our communications)
— Our analytics service (to understand site usage anonymously)
All these providers are bound by confidentiality agreements and comply with the GDPR.
How long we keep your data
— Order data: 10 years (legal obligation for accounting retention)
— Account data (My Member Area): as long as your account is active, or until you request deletion
— Newsletter data: as long as you are subscribed, or until you unsubscribe
— Browsing data: maximum 13 months
Your rights
In accordance with the General Data Protection Regulation (GDPR), you have the following rights:
— Right of access: to know what data we have about you
— Right to rectification: to correct incorrect data
— Right to erasure: to request the deletion of your data
— Right to data portability: to receive your data in a reusable format
— Right to object: to refuse certain processing (such as marketing)
— Right to restriction: to restrict the use of your data
To exercise these rights, please send us an email at contact@savoirancien.com with your request. We will respond within a maximum of 30 days, usually much faster.
If you believe your rights are not being respected, you can also file a complaint with the CNIL (cnil.fr).
Cookies
Our site uses cookies to:
— Make the site work (essential cookies — mandatory)
— Remember your preferences (functional cookies)
— Analyze traffic anonymously (analytical cookies)
— Show you relevant advertisements (advertising cookies — only with your consent)
During your first visit, a banner allows you to accept or refuse non-essential cookies. You can change your choice at any time from the footer of the site.
Security
We take the security of your data seriously. All communications with our site are encrypted (HTTPS), and our providers (Shopify, Stripe) apply the highest industry security standards.
No system is 100% infallible, but we do everything to protect your information.
International transfers
As Savoir Ancien is based in Quebec, some of your data may be processed outside the European Union. All our providers comply with GDPR standards, and Canada benefits from an adequacy decision by the European Commission, which guarantees an equivalent level of protection.
Changes to this policy
We may update this policy from time to time. The last updated date is indicated at the top of this page. If the changes are significant, we will inform you by email.
Any questions?
📧 contact@savoirancien.com
— The Savoir Ancien Team 🌿